Terms of delivery

1. Delivery

1.1 Unless otherwise agreed, delivery takes place within 10 working days or by post.

1.2 If Pot & Vaas has specified a term for delivery, this is indicative. A specified delivery time is, therefore, never a strict deadline. However, the final delivery time will never exceed the specified delivery time by more than one week, unless there is a case of force majeure. If a term is exceeded, the client must give Pot & Vaas notice of default in writing.

1.3 The minimum order size is €250 excluding VAT
Pot & Vaas will ship orders above €1,500 (excl. VAT) free of charge within the Netherlands. Depending on the product and country, a fixed amount will be charged for postage for orders under €1,500. The shipping costs vary from €10 to €50 and will be indexed annually.

2. Warranty

2.1 Pot & Vaas guarantees that the goods to be delivered meet the usual requirements and standards that can reasonably be imposed on them and are free from any defects during the period stated in Article 6.3.

2.2 The warranty mentioned under 1 applies for a period of 1 month after delivery.

2.3 If the goods to be delivered do not comply with this guarantee, Pot & Vaas will replace the goods within a reasonable period of time after receipt thereof, or, if return is not reasonably possible, after written notification of the defect by the client, at its discretion, replace the goods or ensure repair. In case of replacement, the client undertakes to return the item to be replaced to Pot & Vaas and to transfer ownership thereof to Pot & Vaas. The return costs are for the account of the client.

2.4 The aforementioned warranty does not apply if the defect has arisen as a result of injudicious or improper use or if, without written permission from Pot & Vaas, the client or third parties have made changes, or attempted to make changes to the item or have used it for purposes for which the item is not intended.

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